| | |
| |  | | |
Frequently Asked Questions
| | 1. Tell me about your service quality? | | Our printer can produce superb photo quality with a 1200 dpi writing system. It features a color layering technology that can provide a wide color gamut, continuous tones, and smooth color transitions. We use HP 81 dye ink that can achieve superb, color-rich images on a wide variety of large format media. Our printing materials are mostly from brand names like HP, Kodak, and ColorSpan, all of which are well known for their digital printing products. | | 2. What is the largest size image I can upload? | | We accept images up to 100MB. | | 3. What is the best image size, format and resolution do you recommend? | | Our large format printing requires at least 2 Megapixels. .jpg, .jpeg, .jpe, .tif, .tiff, .gif and .png files are ideal for large format prints but we accept the following as well: .bmp .tga, .vda, .icb, .vst, .png, .pct, .pict, .pdf, .pdp, .pcx, .psb, .eps. (Note: If your picture is over 10MB and it is in .bmp format, converting it to .jpg format would reduce the size dramatically.) | | 4. How much is shipping & handling? | | Shipping Method | Price | | US Domestic | $9.70 |
| | It takes about 1 day to finish the print, 3 days to ship within the US. | | 5. What about your return policy? | | With our 100% satisfaction guarantee, you can return/exchange your order for any reason. Just simply fill out the return/exchange form within 30 calendar days after your order has been received. After 30 calendar days, any return or exchange is deemed invalid and will not be honored. | | 6. Can your print be displayed outdoor? | | Our polypropylene (banner) can be used outdoor. The rest of our media should only be used indoor. | | 7. Do you ship outside of the US? | | No, US only at this point. | | 8. Still have questions? | | We're here by email or (425) 818-6188 by phone to help. | | Order Tracking | | You can track your order as long as you know the order number. If you don't have the order number, please email us at service@printmega.com or call (425) 818-6188 to retrieve it. | | |
|
| |
| | | | | | | Copyright (c) 2006 - 2009 printMega. All rights reserved. |
|